Contact support
Email niels@studio1979.nl.
Please include, where relevant:
- Your device and iOS version
- The screen or feature involved
- A short description of the issue
- A screenshot, if helpful
Support
Help and support
Need help with the app, a Pro unlock or a technical issue? This page explains how to contact support.
Common questions
- Restore Pro: use the restore option in the Pro/Profile section if available.
- Purchase issue: check that you are signed in with the same Apple account used for the purchase.
- Privacy: see the Privacy Policy.
- Terms: see the Terms of Use.
Support FAQ
I bought Pro but cannot access it
Make sure you are using the same Apple ID that was used for the purchase. If the issue remains, contact support and mention that it concerns a Pro unlock.
Can I transfer my progress?
In the current version, progress is stored locally on your device. If you delete the app, progress may be lost unless a future export or sync feature is added.
Is LANTITE Numeracy an official LANTITE app?
No. It is an independent practice app and is not affiliated with ACER, AITSL, the Australian Government, any teacher regulator or any higher education provider.